The footer content consistently provides access to links to other important information regarding the larger Hewlett Packard Enterprise. A dynamic link library DLL initialization routine failed. The Service Requests option will access a screen with a full view of your submitted, open Service Requests. When you select any of the facets, the search results adjust based on the facet selection. The screen prompts will vary based on the Request Type selection. Use this portlet to help filter and personalize other portlets like Manual Library, Knowledge Library, and Software Patch. There are eight options available for selection:

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We focused on improved performance, navigation, ease of use, and consolidation of features.


Error “Specified driver could not be loaded due to system error ” Title: The My Entitlements option provides direct access to entitlement registrations for personalizations of your Dashboards.

These records provide details of your unique implementation of the Hewlett Packard products you own which will improve the speed-to-resolution process of any service request. It also helps with providing products that you may receive service when submitting a new Service Request.

On the home page the detail pane offers personalized information based on user preferences. Select additional information to better identify the nature of your request and select the button called Next.

The first option, Dashboardsgives access to a consolidated set of portlets. Advanced Service Request Search. Access Oracle data on Sql server Ask Question.

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The My Products portlet displays list of all the products systemm user’s entitlements returned.

MySupport – Micro Focus Software Support

The next option, My Entitlementsallows the user to register active contracts to govern permissions on the website for knowledge, service requests, and other areas. The Survey Preferences feature allows for control of survey invitations on completion of Service Requests.

A new page called My Support is your initial interface to help quickly access areas of common interest. Use Search Knowledge anywhere to quickly access the Odbcc Search screen. Some portlets may not be removed.

Welcome Page My Support Page. Similar to the Manuals option, the Change Requests option will access the Faceted Search screen and pre-select both Known Problems and Enhancement Requests for your product s. Sign up or log in Sign up using Google.

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Sign up using Email and Password. Header, Menu, Detail, and Xystem. The Configuration Items option allows for registration of installed product environments for easy reference when performing service request submissions. There are eight options available for selection: They remain common to all users and available in all screens.

Footer Content The footer content consistently provides access to links to other important information regarding the larger Hewlett Packard Enterprise. This menu also offers, within the first two options Welcome and My Supportto quickly xystem the pre-login Welcome page and post-login My Support page from anywhere.

The screen prompts will vary based on the Request Type selection. Can someone help me or let me know the way? My files weren’t inheriting the folder permission coz some genius disabled it and despite giving SQORA Please read through the option descriptions below and on the navigation menu to errof you with knowledge on use of the site to maximize your experience.

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This area offers quick navigation options for areas of interest local to this website.

By using our site, you acknowledge that you have read and understand our Cookie PolicyPrivacy Policyand our Terms of Service. On the landing page, the detail content offers information about HPE Software and its products.

The detail content area will vary between the landing page before login and the home page after login. This menu options provides access to personalized set of portlets for easy access to information specific to the product selected in My Products. Post Your Answer Discard By clicking “Post Your Answer”, you acknowledge that you have read our updated terms of serviceprivacy policy and cookie policyand that your continued use of the website is subject to these policies.

This menu option provides valuable configuration choices to personalize your Software Support Online SSO screens and service request submissions.